Find essential contact numbers for support services at AIS. Access key resources to help African immigrants navigate legal, health, employment, and community assistance in the UK. Useful Contact Numbers AIS is always here to support you with any worries or issues you may have. Below is a list of telephone numbers you may find useful: 999 : The main emergency number for police, ambulance, fire brigade, coastguard, cliff rescue, mountain rescue, and cave rescue. Calls are free from both a landline and mobile. 111: Connects you to the NHS for medical advice or treatment, or for urgent mental health support. 101: The non-emergency number for the police. 105: Reports or requests an update of a power supply outage in your area. 116 123: The Samaritans, who provide confidential emotional support for people who are experiencing feelings of distress, despair, or suicidal thoughts. 0800 138 0990: Mental Health Advice & Support Line. 61016: British Transport Police, who can be contacted by text if you see unusual behavior or something out of place on your journey. 0800 1111: Child Line 0808 800 5000: NSPCC Child Protection Helpline 0300 123 6600: Frank – National Drugs Helpline 0800 169 0169: NHS Smoking Helpline 0808 168 9111: Victim Supportline 08457 909090: Samaritans 0808 802 5544: Young Minds – Parent Helpline for worries about your child’s Mental Health and wellbeing (9.30-4pm on weekdays) 0300 123 3393 or text 86463: Mind – Advice for Mental Health including Self-Harming (9am- 6pm on weekdays) In order to access any of our free services, it is necessary to register with us first. You can easily complete this step by clicking Here and following the simple registration process.

"Enhance your skills with AIS training programs. We offer workshops and courses to empower African immigrants with knowledge and tools for personal and professional growth in the UK Training Cultural Awareness Training For Organisations Whatever cross-cultural needs your organisation may have, AIS is well-equipped to deliver tailored workforce programs that comprehensively explore, explain, and facilitate learning about the intricacies of African culture. Our training offerings extend to equipping members of your organisation with the knowledge and insights required to deeply understand various aspects of African culture such as family dynamics, work ethics, and more. Our training sessions are designed to be highly interactive and engaging, leveraging the very latest technology, including the provision of tablet computers for delegates to fully immerse themselves in the learning process. It's important to note that our courses are facilitated by British Africans who possess a nuanced understanding of both cultures, ensuring a rich and authentic learning experience. We invite you to reach out to us to discover more about our offerings and to engage in a discussion about your organisation's specific requirements. Migrant Training AIS recognises that early, tailored provision of training and information is key to empowering migrants and paving the way for their successful integration. Moving to a new country with different cultures, traditions, and practices can require an adjustment period of variable duration and difficulty. Migrants of all categories frequently have unrealistic and, consequently, inaccurate expectations of their future life in their destination country. These expectations not only cause stress to the public and cause confusion for public service providers in the host community AIS is convinced that early, tailored, training and information provision is key to empowering migrants for their successful integration. Migrant training includes a wide range of activities designed to prepare migrants, both permanent and temporary, for their successful integration into the uk migrant training provides critical information about the United Kingdom and identifies the skills needed for migrants to succeed, whether in the workplace or in the community. Ultimately, migrant training empowers participants to adapt more rapidly and successfully to the day-to-day demands of their new environment and to better navigate the services in place, designed to assist them in the settlement process. These classes are crucial for enabling migrants to gain employment, interact with their neighbours, and participate in local governance. To find out more about Migrant Training, please email us at training@africanimmigrantsupport.co.uk

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Access confidential and supportive counselling services at AIS. We provide guidance and assistance to help African immigrants navigate challenges and improve their well-being in the UK Counselling Speak with a trained volunteer on our counselling line Our counselling line is manned by a team of caring and trained volunteers who are ready to provide you with practical information, advice, and a listening ear on any personal issues you may have You can easily reach us via phone, email, or through the chatbot on our website. If you'd like to speak with someone on the phone, simply use the chatbot in the bottom right-hand corner of our website, or give us a call and leave a message. If you're ready to book an appointment, just type "I want to speak to someone" into the chatbot, and you'll be able to see available time slots and schedule a session for yourself. At the Counselling Line, we are here to offer you guidance, share our experiences, and connect you with useful support services. Whatever challenges you're facing, we're dedicated to helping you find a way forward and cope as best as you can. Please be aware that our services are only available to registered users. You can register by clicking here . Contact Form

Discover how AIS promotes cultural integration by celebrating diversity, fostering inclusion, and supporting African immigrants in adapting to life in the UK while preserving their heritage. Cultural Integration AT THE CENTRE OF WHAT WE DO AT AIS IS CULTURAL INTEGRATION We are excited to share with you the incredible work we're doing at AIS, where cultural integration lies at the heart of our mission. Cultural integration is a vital process for immigrants to fully embrace the culture, society, and economy of their new country. It's a two-way street, requiring adjustments from both immigrants and the host society. In the last 5 years, the UK has welcomed around 500,000 new immigrants from Africa, and we're dedicated to facilitating their integration. Our focus extends beyond immigrants to include key stakeholders in the host society, such as local authorities, support services, law enforcement agencies, and UK citizens. To achieve our goals, we've developed a comprehensive approach that involves a range of initiatives, from training sessions and seminars to webinars, workshops, fairs, and exhibitions. We're committed to providing tailored support, including bespoke training, interpretation services, resume building assistance, interview preparation, and guidance on integrating into the UK workforce and understanding British workplace culture. We're also passionate about enhancing English language skills and promoting engagement with the local community to ensure seamless integration. If you're an individual who could benefit from our services, or if you believe your organization could benefit from partnering with us, or if you're interested in our training, or just want to learn more, please don't hesitate to reach out. You can send us an email at info@africanimmigrantsupport.co.uk or use the "contact us" button. We'd love to hear from you! Thank you for considering how AIS can be part of your journey towards successful cultural integration. Contact Us

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Whether you want to express appreciation or raise a concern, we value your input to improve our support for African immigrants in the UK Compliments & Complaints If you have a compliment or a complaint, we want to hear from you. Compliments You can let us know when we're providing a good service, or that our staff are doing a good job. It helps us to know we are developing services in the right way, and we always pass your comments on to members of our team CLICK HERE TO GIVE A COMPLIMENT Complaints Make a complaint if there's a problem that we need to investigate. We want to hear from you when something goes wrong so we can put it right. For example, you may not be happy with how you have been treated, or you feel we have delivered a poor service. CLICK HERE TO MAKE A COMPLAINT

Join AIS as a volunteer and make a difference! Our Volunteer Application Form allows you to sign up and contribute your skills to support African immigrants through advocacy, legal aid, and community services." Volunteer Application Form First name Last name Email Phone Address Why do you wish to volunteer? Please list any relevant skills/ qualifications Submit

Our How to Get Help page provides guidance on legal aid, immigration support, social services, and community resources to assist African immigrants in the UK How To Get Help When you visit our website, you will find that we have meticulously organized the tabs to ensure that your specific needs are met. Whether you are seeking immigration advice, encountering challenges in adjusting to the country, or requiring specific services and information, our goal is to streamline your navigation experience for maximum efficiency. At AIS, our unwavering commitment is to furnish you with top-notch advice and support. Should you encounter any difficulty locating the information you need, please feel free to contact us using the phone number provided on the website. Our dedicated team is readily available to offer assistance and guide you to the appropriate resources. Additionally, you have the option to engage in a live chat with one of our volunteers or submit your inquiries via the "contact us" form. In order to access any of our free services, it is necessary to register with us first. You can easily complete this step by clicking Here and following the simple registration process.

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Explore a collection of useful links on the AIS website, providing quick access to important resources, legal guidance, government services, and community support for immigrants in the UK. Useful Links The Refugee Council The Refugee Council has an 'Infoline' which aims to connect refugees and people seeking asylum with services which can help them (England only): 0808 196 7272 NACCOM NACCOM is a nationwide network of hosting schemes/ accommodation providers. Immigration Status Read the guide on how you can view and prove your immigration status, as well as update your details. Childcare Pay Help Help paying for childcare: Childcare you can get help paying for ('approved childcare') Find Local Council Find your local council British Red Cross Get help from The British Red Cross Housing Benefit Get help with applying for Housing Benefit Skilled Worker Info Find information about salaries for skiilled immigrant workers Job Search Sites Indeed.com Total Jobs Flexihire Dream Placement Stint Sage Connect Reed Yoopies UK Part Time Jobs Amazon Flex Child Protection Links Childline Childline: Advice for children and young people to help keep safe online and to know what to do when things go wrong. Telephone: 0800 11 11 Think U Know Thinkuknow: A website featuring films, learning activity and information to help young people keep themselves safe from sexual abuse and exploitation Safer Internet UK Safer Internet Centre: Online safety tips, advice and resources to help children and young people stay safe online. CEOP CEOP – Child Exploitation and Online Protection: A safe, secure place to report if you have been a victim of sexual online abuse or worried this is happening to someone you know. Many sites have the report to CEOP button Child Protection The Child Protection Scotland website is administered by Child Protection Committees Scotland (CPCScotland). Reporting & Helplines Indeed.com Child Exploitation and Online Protection centre - report concerns to CEOP using the "Click CEOP" button Virtual Global Teaskforce Virtual Global Taskforce - making the internet safer for children Think U Know Think U Know - resources and advice for parents, professionals, children and young people IWF Internet Watch Foundation - report illegal content online Action Fraud Action Fraud - report consumer and online fraud Childline Childline - NSPCC Childline Service Revenge Porn Helpline Revenge Porn Helpline (NB if under 18s are involved, report to CEOP or Kent Police) Stop Online Abuse Stop Online Abuse - report online sexism, homophobia, biphobia and transphobia Parent Port Parent Port - report inappropriate content (on and offline) POSH Professionals Online Safety Helpline for professionals who work with children and young people in the UK, specifically tackling online safety concerns: helpline@saferinternet.org.uk or 0844 381 4772 Report Harmful Content Report Harmful Content - Provides further support to users over the age of 13 who have already submitted a report to industry regarding harmful content and would like outcomes reviewed Charities & Support Services ABA Anti-Bullying Alliance NSPCC NSPCC Online Safety Marie Collins Foundation The Marie Collins Foundation - helping children abused online Lucy Faithfull Foundation The Lucy Faithfull Foundation - Advice, self-help & educational programmes about online abuse (including peer on peer abuse) Digital Trust Digital Trust - Advice regarding online stalking and harassment The Samaritans The Samaritans: Supporting Schools Papyrus Papyrus - Prevention of young suicide Young Minds Young Minds Links for Education Kent guidance Please follow the Online Safety blog to receive regular updates. Anonymous Apps - what school’s need to know Engaging parents and carers in children's use of apps Kent Online Safety briefings for DSLs Online Safety Letters General Safer Internet Day 360 safe self review tool - interactive tool from the SWGfL to help schools to review their online safety provision and to develop an action plan Ofcom - Ofcom frequently post research into online safety EU Kids Online - Research Online safety resources from other authorities/grids South West Grid For Learning Hertfordshire Grid for Learning London Grid for Learning Think U Know - Information from CEOP about online abuse and exploitation Internet Matters - Information from BT, Sky, Talk Talk and Virgin Parents pack - posters, banners and presentations to use with parents Digital resilience toolkits Leaflets What the experts say Childnet - Information for parents and carers Family agreements and conversation starters Supporting Young People Online Leaflets Keeping under fives safe online Leaflets Music, TV, Film and the Internet Leaflets Parents resource sheet Screen time boundaries Digital Wellbeing guidance Critical thinking Live Streaming UK Safer Internet Centre parents advice The Parent Zone - guidance for parents and professionals working with families Parent Info - Excellent resource to include on school/setting websites NSPCC Online Safety - NSPCC Online Safety advice O2 and NSPCC Talking to your child Barnardo's Follow me Barnardo's Be Safe guide for parents and children about sexual exploitation Parents Protect - Lucy Faithfull Foundation Get Safe Online Family Online Safety Institute (FOSI) Vodafone Digital Parenting EE Digital Living resources - for schools and parents and carers NWG and UK Safer Internet Centre leaflet: Online: Onguard - A Guide to Becoming a Safer Parent Online KSCB and Trading Standards Leaflet for Parents and Carers (PDF, 221.6 KB) August 2015 Royal College of Paediatrics and Child Health - Screen Time guidance Review Sites and Social Media Guides Net Aware - NSPCC reviews of 50+ popular apps and games Internet Matters - Safe set up guides (includes popular social media sites) Common Sense Media - American site which reviews websites, games etc with age suitability UK Safer Internet Centre Think U Know Webwise.ie Parental Controls UK Safer Internet Centre: Parents guide to new technology UK Safer Internet Centre: Parents guide to parental controls Internet Matters - Safe set up guides for devices and social media apps NSPCC Parental Controls Yahoo Safety Tips Google Safety Center - includes family safety How Computers Work NetLingo - common online acronyms and text speak e.g. LOL, POS Staying safe online: parental controls on broadband Digital Parenting Magazines - Vodafone/Parent Zone Vodafone Digital Parenting Issue 6 Digital Parenting Magazine Archives (Issue 1-5) Gaming and online video content Ask About Games - advice on computer gaming and parental controls Pegi - information about games rating Safer Internet Centre Gaming Resources NSPCC Online Games Parents Guide to Games Internet Matters - safe set up guides for gaming devices BBFC Links for Foster Carers and Adoptive parents Think U Know: Specific Risks Think U Know: Placement Plans

Access guidance, request assistance, and explore programs dedicated to protecting and empowering children and families. Social Services/Children Are you currently facing challenges with Social Services in the UK? Perhaps you are experiencing difficulties due to cultural differences stemming from your relocation to this country. Do you find it challenging to navigate the complexities of child services laws in the UK? If you encounter any of the issues mentioned above, the team at African Immigration Support (AIS) is here to assist you. We can provide you with guidance on how to effectively communicate your concerns to the relevant authorities and direct you to the appropriate channels for seeking support. We aim to help you articulate your thoughts with the correct tone, ask the right questions, and access the necessary assistance to address your challenges. Your voice matters, and we are here to ensure that it is heard and understood. Reach out to us for further assistance. We are committed to supporting individuals like yourself who are navigating the complexities of social services in a new environment. Contact Form